When your Subaru vehicle needs extensive repairs that cannot be completed on the same day, you may find yourself in need of alternative transportation. In such situations, having access to a loaner car can be incredibly beneficial. Many people wonder whether Subaru dealerships offer loaner cars to their customers. In this article, we’ll explore the loaner car policies of Subaru and what you can expect when your vehicle is in for service.
Subaru’s Loaner Car Program
Subaru is known for its commitment to customer satisfaction, and this extends to their service offerings. Many authorized Subaru dealerships provide loaner cars to customers who have their vehicles in for repairs or maintenance that will take an extended period of time. This program is designed to minimize inconvenience and ensure that Subaru owners can continue with their daily activities even when their vehicles are in the shop.
Qualifying for a Loaner Car
Not all repair or service appointments may qualify for a loaner car, as eligibility criteria may vary by dealership. In general, the dealership will consider the following factors when determining whether a loaner car is appropriate:
- The nature of the repairs: Extensive repairs that require the vehicle to be in the shop for more than a day or involve safety-related issues are more likely to qualify for a loaner car.
- Appointment availability: Loaner cars are subject to availability, so it’s essential to inquire about the possibility of receiving one when scheduling your service appointment.
- Insurance requirements: Some dealerships may require customers to provide proof of insurance or may include insurance coverage as part of the loaner car agreement.
Loaner Car Policies
It’s crucial to familiarize yourself with the specific policies and guidelines of the Subaru dealership regarding their loaner car program. These policies may include the following details:
| Policy | Details |
|---|---|
| Driver requirements | Age, valid driver’s license, and other requirements for individuals who will be driving the loaner car. |
| Use restrictions | Any mileage restrictions, prohibited uses, or limitations on who can drive the loaner car. |
| Insurance coverage | Details about insurance coverage for the loaner car, including the dealership’s policy and any requirements for the customer’s insurance. |
| Return expectations | Information on when and how the loaner car should be returned, including fuel levels and any charges for late returns. |
Alternative Transportation Options
If a loaner car is not available or you do not meet the qualifications, don’t worry – many Subaru dealerships also offer alternative transportation solutions. These may include:
- Shuttle service: Some dealerships provide shuttle services to transport customers to their home or workplace while their vehicle is being serviced.
- Rental car assistance: Assistance in arranging a rental car through an affiliated rental agency, often with special rates for Subaru customers.
- On-site amenities: Dealerships may offer comfortable waiting areas with complimentary refreshments and Wi-Fi, allowing you to wait comfortably for your vehicle to be ready.
Frequently Asked Questions Of Does Subaru Give Loaner Cars: Ensuring Your Mobility
Does Subaru Provide Loaner Cars For Customers?
Yes, Subaru offers loaner cars to customers during service appointments for added convenience.
How Can I Get A Loaner Car From Subaru?
To get a loaner car from Subaru, simply schedule a service appointment in advance and request a loaner car.
Are Loaner Cars Provided By Subaru Covered By Insurance?
Yes, loaner cars provided by Subaru typically come with insurance coverage for the duration of use.
What Types Of Loaner Cars Does Subaru Offer?
Subaru offers a range of loaner cars, including sedans, SUVs, and crossovers, based on availability.
Conclusion
Subaru dealerships often go above and beyond to ensure their customers’ satisfaction, and offering loaner cars is one way they strive to provide convenience and peace of mind during the service process. When scheduling your next appointment, be sure to inquire about the availability of loaner cars or alternative transportation options so that you can make the necessary arrangements in advance. By understanding the loaner car program and its policies, you can ensure a smooth and hassle-free experience when your Subaru vehicle requires service.